Transcription Failures

Incident Report for Trint

Resolved

This incident has been resolved.
Posted Feb 25, 2026 - 17:24 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 25, 2026 - 17:23 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2026 - 16:46 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 25, 2026 - 16:43 UTC

Investigating

We have detected an issue preventing new transcriptions in the Trint engine, we are investigating.
Posted Feb 25, 2026 - 16:26 UTC
This incident affected: Web-App US and Transcription US.