Update - The incident has been resolved.
Oct 20, 2026 - 12:45 UTC
Oct 20, 2026 - 12:45 UTC
Investigating - We are investigating delays in the transcription of newly uploaded files. Uploads are not affected, and files that are already transcribed are not affected. Some new files can take longer than usual to finish.
Oct 20, 2026 - 12:36 UTC
Oct 20, 2026 - 12:36 UTC
Web-App US
Operational
Real-Time US
Operational
Transcription US
Operational
AWS ec2-us-east-1
Operational
Auth0 User Authentication US
Operational
Web-App EU
Operational
Real-Time EU
Operational
Transcription EU
Operational
AWS ec2-eu-west-1
Operational
Auth0 User Authentication EU
Operational
Mobile-App US
Operational
Mobile-App EU
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.